Legal
Privacy policy
How we handle your personal information.
Who we are
This policy applies to Trivalo Technologies Pty Ltd (ABN 29 703 691 089), trading as Trivalo.
What we collect
We collect details you give us, such as your name, business, email, phone number and the content of your enquiry. If you become a customer, we collect the information needed to provide and bill for our services.
How we use it
We use your information to respond to you, provide services, manage your account and meet our legal obligations.
Who we share it with
We may share information with suppliers who help us deliver services, such as carriers, software and hosting providers, and where the law requires it. Some suppliers may store data outside Australia.
Website data
Our hosting provider may keep standard technical logs, such as IP addresses and pages requested, for security and reliability.
Access and correction
You can ask for access to, or correction of, the personal information we hold about you.
Questions and complaints
Contact us at hello@trivalo.com.au or 02 4056 1442. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.