Managed IT
Managed IT services for Australian businesses
Managed IT means a specialist team looks after your computers, accounts and security for a regular fee. Trivalo handles the day-to-day support and the planning, so your staff can get on with their work.
What we look after
Managed IT services
Ongoing care of your computers, servers and accounts, including monitoring and updates.
Helpdesk and support
One place for staff to go when something stops working, from a locked account to a faulty laptop.
Microsoft 365 and Azure
Setting up, moving and managing email, Teams, files and cloud services.
Cybersecurity
Protecting accounts, devices and email against common attacks, and helping staff avoid them.
Backup and disaster recovery
Making sure your data can be restored after a mistake, a failure or an attack.
Networks and Wi-Fi
Reliable office networks and Wi-Fi, designed around how your site is used.
Common questions
What is included in managed IT services?
Typically day-to-day helpdesk support, monitoring and updates for computers and servers, management of Microsoft 365 accounts, and security. We agree the exact scope with you before starting.
How is managed IT priced?
Usually a monthly fee based on the number of users and devices. We quote once we understand what you have.
We buy Microsoft 365 directly from Microsoft. Can you still support us?
Yes. You can give us delegated admin access so we can support you straight away. Moving the billing depends on your subscription type and renewal date, and we check that first.
Will moving Microsoft 365 licences mean moving our email?
Not normally. When only the licence provider changes, your existing Microsoft 365 account and mailboxes stay where they are.
Talk to Trivalo
Tell us what you run today and what is getting in the way. We will tell you what we would change.